Sell in the conversation
Your agent walks a customer through your catalogue, builds their cart, and hands them a secure link to pay, without leaving the chat.
WhatsApp Shop lets your agent do the selling. It browses the catalogue with the customer, builds a cart as they decide, places the order and hands over a secure checkout link for payment. You watch the orders and payments arrive in the shop cockpit. It runs on the product catalogue you already keep in AnyBot, so there is no second inventory to maintain.
What your agent can do
Browse and recommend
The agent works through your catalogue with the customer in their own words, rather than sending them to a menu.
Build a cart in chat
Items are added and changed as the conversation goes, so the customer never restates what they already asked for.
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A secure checkout link
The agent hands over a payment link rather than handling card details in the conversation.
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Orders in one place
Orders and payments land in the shop cockpit, so your team sees what sold without reading the chats.
How to set it up
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Have a catalogue first
Add your products, import a spreadsheet, connect a WooCommerce store, or let AnyBot read them from your website.
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Add WhatsApp Shop
Nothing to authorise. It uses the catalogue and the channels your space already has.
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Watch the first orders
Open the shop cockpit to see carts, orders and payments as they come in.
Frequently asked
Does the agent handle card details?
No. It hands over a secure checkout link, and payment happens there rather than in the conversation.
Where do my products come from?
The catalogue in your space, imported from a spreadsheet, a WooCommerce store, or your own website.
Can it handle refunds or order changes after checkout?
No. Refunds, cancellations and discount codes in chat are not built. Those stay with your team.
Related pages
Give your AI agent WhatsApp Shop
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