Channel
An AI chat widget for your website
Embed one widget and your agent answers visitors in real time, brand it to match your site, with replies that stream as they're written.
- Embed, no tokens
- Streamed replies
- Branded to your site
In short
Add a zero-setup chat widget to your website, no tokens, just an embed. Your AI agent answers visitors with replies that stream live, and you can brand the widget, add a welcome bubble, capture a name/email before the chat, and restrict which sites may embed it. Public visitors only ever reach safe, read-only actions.
Use cases
What websites use it for
Visitors have questions while they browse. The widget answers them on the page, with replies that stream in as they're written.
What's the difference between the two plans?
Answer visitors while they browse
Pricing, features, shipping, returns: visitors ask in the widget and get an answer right away, no login needed.
I'd like a quote for 40 seats.
Capture contact details first
Optionally ask for a name, email or phone before the chat starts, so your team can follow up.
Can you show me other customers' orders?
Safe for the public
Visitors can only trigger safe, read-only actions, never your inbox, CRM or finance data.
On this channel
What the widget does
Live streamed replies
Guests chat with no login and see the agent's answer stream in as it's written.
Brand it to your site
Set the brand color, launcher position and icon, header title and a welcome bubble; toggle the “powered by” badge.
Optional pre-chat capture
Ask for a name, email or phone before the chat starts, or don't.
Safe by design
Public visitors only trigger safe, read-only actions. They can never make the agent read your inbox, CRM or finance data.
One shared inbox
Every message lands in the same unified inbox. AI replies live, your team can take over on any conversation and mute the AI per contact.
Setup
Embed in minutes
Add the Web Chat channel
It generates an embed for your site, no credentials to configure.
Drop in the snippet
Paste the embed onto your website; style the launcher and welcome bubble to match your brand.
Restrict and go live
Optionally set an allowed-domains list so only your sites can embed it, then it's live.
Inbox and handoff
Every conversation in one inbox, and you can always step in
Messages from Web Chat land in the same inbox as every other channel you connect. The agent answers, and your team watches, joins and takes over whenever it wants.
- Take over any conversation with one click, and hand it back when you're done.
- Mute the AI for a single contact while the agent keeps answering everyone else.
- Per-channel auto-reply, an optional greeting, business hours with an out-of-hours message, and a reply rate limit.
Web Chat
Frequently asked
How hard is it to add?
Zero setup, add the channel and embed the widget on your site.
Can visitors trigger sensitive actions?
No. Public visitors only reach safe, read-only abilities by design, a platform-wide safety model, not a widget-only toggle.
Can I restrict which sites embed it?
Yes, set an allowed-domains list, enforced server-side.
Can I ask for contact details first?
Optionally, turn on pre-chat capture for a name, email or phone.
Can my team step in?
Yes. Every conversation lands in the shared inbox, where anyone on your team can take over, reply themselves and mute the AI for that contact.
Does it match my brand?
Yes. Set the brand color, launcher position and icon, header title and welcome bubble, and choose whether the badge shows.
Related pages
One agent, every channel
The same agent, with the same knowledge, answers on every channel you connect. Pick the next one.
- WhatsAppYour agent on your WhatsApp number: text, media, voice notes and groups.
- InstagramOne secure Instagram sign-in, no Facebook Page hop. Answers DMs and story mentions.
- TelegramPaste a Bot Token from @BotFather. Works in groups with @mentions; photos, voice and documents.
- SlackConnect your Slack app (bot token + signing secret + Event Subscriptions). Replies to DMs and @mentions.
- Team ChatYour agent answers @mentions in your team's internal chat rooms, alongside the people already in them.
- EmailGmail in one sign-in, or any IMAP/SMTP mailbox, settings auto-filled for common providers.
- SMSBuy a number inside AnyBot (free numbers instantly). One number does both texts and calls.
- VoiceThe AI answers the phone, hears the caller, replies out loud, keeps talking, and logs a transcript.
Put your AI agent on Web Chat
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