Channels
Every channel, one AI agent
Connect the messaging apps, inbox, phone and web chat your customers already use. The same agent answers on all of them, two-way, with media, and every conversation lands in one shared inbox.
In short
AnyBot connects eight customer channels: WhatsApp, Instagram, Telegram, Slack, email, SMS, voice calls and a website widget. One AI agent answers on every channel with text, media and transcribed voice notes, and everything streams into a single unified inbox where your team can take over anytime.
Channels
Connect a channel
Messaging apps
Workplace
Email and website
How channels work together
Connect once, answer everywhere
Channels are where your customers are. The agent behind them is the same one, so an answer on WhatsApp matches the answer by email.
One agent, one memory
The same agent, with the same knowledge and memory, answers on every channel you connect.
One shared inbox
Every conversation from every channel lands in one inbox. The AI replies, and your team can take over and mute the AI per contact.
Settings per channel
Auto-reply, greeting, business hours with an out-of-hours message and a reply rate limit are set channel by channel.
Channels
Frequently asked
Can one agent answer on every channel?
Yes, the same agent, with the same knowledge and memory, answers on every channel you connect.
Where do all the messages go?
Into one unified inbox. The AI replies live, and your team can take over any conversation and mute the AI per contact.
Can I turn the AI off on a channel?
Yes. Auto-reply is per-channel. You can set business hours and an out-of-hours message, and you can mute the AI on individual conversations.
Does it handle voice notes?
Yes, incoming voice notes are transcribed and answered on every channel, in dozens of languages.
Put your AI agent on every channel
Start free and connect your first channel in minutes, cancel anytime.