Channel
Your AI agent in Instagram DMs
One secure Instagram sign-in connects your professional account. Your agent answers DMs, and story mentions arrive as conversations too.
- Instagram professional accounts
- Direct messages
- Story mentions as conversations
- Hey! Is the daily SPF okay for sensitive skin?
- Hi! Yes, it's fragrance-free and made for sensitive skin. Do a patch test first if you react easily.
- Mentioned you in their story
- Thank you for the shout-out! The SPF is back in the shop this week.
In short
Connect Instagram with a single secure Instagram sign-in, no Facebook Page hop required. Your AI agent then answers direct messages with text and media, and story mentions and shared posts land as conversations. Requires an Instagram professional (business or creator) account.
Use cases
What brands use it for in Instagram DMs
Your followers already message you after a post or a story. The agent answers those direct messages for your professional account.
Which shade is closest to the one in your last post?
Answer product questions
Shades, sizes, ingredients, shipping: the agent replies to direct messages from your knowledge, with text and media.
Mentioned you in their story
Turn story mentions into conversations
When someone mentions your account in their story, it arrives as a conversation the agent can reply to.
[Shared post] How much is this one?
Reply to shared posts
Followers share one of your posts into the chat to ask about it, and the agent answers about that post.
On this channel
What your agent does on Instagram
Answers DMs
Replies to direct messages with text and media, one-to-one with each person who writes in.
Story mentions
When someone mentions you in a story or shares a post, it arrives as a conversation the agent can pick up.
One shared inbox
Every message lands in the same unified inbox. AI replies live, your team can take over on any conversation and mute the AI per contact.
Voice notes, transcribed
Incoming voice notes are transcribed and answered like any other message, in dozens of languages.
Auto-reply controls
Per-channel auto-reply, an optional greeting, business hours with an out-of-hours message, and a reply rate limit, all in settings.
Setup
Connect with one sign-in
Add the Instagram channel
Start the connection and you'll be sent to Instagram to sign in.
Approve access
Sign in with your Instagram professional account and approve messaging access, no Facebook Page required.
You're connected
Your agent starts answering DMs; the connection stays fresh automatically.
Inbox and handoff
Every conversation in one inbox, and you can always step in
Messages from Instagram land in the same inbox as every other channel you connect. The agent answers, and your team watches, joins and takes over whenever it wants.
- Take over any conversation with one click, and hand it back when you're done.
- Mute the AI for a single contact while the agent keeps answering everyone else.
- Per-channel auto-reply, an optional greeting, business hours with an out-of-hours message, and a reply rate limit.
Frequently asked
Do I need a Facebook Page?
No. This uses Instagram Login directly, one secure sign-in with your Instagram account.
Does it pick up story mentions?
Yes. Story mentions and shared posts arrive as conversations.
Does it work on a personal account?
You'll need an Instagram professional (business or creator) account to receive messages via the API.
Can my team step in?
Yes. Every conversation lands in the shared inbox, where anyone on your team can take over, reply themselves and mute the AI for that contact.
Can the agent reply with images?
Yes. It answers direct messages with text and media.
Related pages
One agent, every channel
The same agent, with the same knowledge, answers on every channel you connect. Pick the next one.
- WhatsAppYour agent on your WhatsApp number: text, media, voice notes and groups.
- TelegramPaste a Bot Token from @BotFather. Works in groups with @mentions; photos, voice and documents.
- SlackConnect your Slack app (bot token + signing secret + Event Subscriptions). Replies to DMs and @mentions.
- Team ChatYour agent answers @mentions in your team's internal chat rooms, alongside the people already in them.
- EmailGmail in one sign-in, or any IMAP/SMTP mailbox, settings auto-filled for common providers.
- SMSBuy a number inside AnyBot (free numbers instantly). One number does both texts and calls.
- VoiceThe AI answers the phone, hears the caller, replies out loud, keeps talking, and logs a transcript.
- Web ChatA zero-setup embeddable widget for your site, brandable, with live streamed replies.
Put your AI agent on Instagram
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