Every channel. One screen. AI and humans, together.
Every conversation lands in one inbox. The agent handles what it can, your team steps in when it matters, and every chat becomes a contact and a lead automatically.
Ask AIThe AnyBot inbox brings every channel into one screen. Your AI agent replies, escalates to a human when it should, and goes quiet while a teammate takes over. Meanwhile the CRM fills itself, every conversation becomes a contact, and the agent silently captures qualified leads from the chat.
- Watch six apps for six channels
- Miss the one that came in on WhatsApp
- Answer the same question in four tabs
- Copy the contact into the CRM afterwards
- Hope someone spotted the lead in the thread
5 steps
- It all lands in one place
- The AI handles it, until it shouldn't
- Your pipeline fills itself
3 steps
One place to run every conversation
One inbox, every channel
Every conversation, WhatsApp, web chat, email and more, in one list you can filter by channel.
AI-to-human handover
Take over in one click; the agent goes quiet while you own the thread, then hand it back when you're done.
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Mute the AI per contact
Silence the agent for one contact, their messages still arrive, only the automatic reply is skipped.
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Watch replies stream
On web chat, watch the agent's reply stream in as it's written, and stop one mid-sentence if you need to.
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Contacts, built for you
Every conversation creates a contact, a profile per person on each channel, with their history there, deduplicated automatically.
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Leads, captured silently
The agent captures leads mid-chat, name, contact and intent with an AI summary, moves them New to Converted, and exports to CSV. Configurable per agent.
The inbox, answered
Which channels show up in the inbox?
Every channel you connect, WhatsApp, Instagram, Telegram, Slack, web chat, email, SMS and voice, all in one filterable list.
How does handing off to a human work?
Take over a conversation in one click. The agent stops replying while you own it, and you can hand it back to the AI whenever you like.
Can I stop the AI for a specific customer?
Yes, mute the agent for any contact. Their messages still arrive; only the automatic reply is skipped.
How are leads captured, and can I export them?
The agent captures leads silently from the conversation, name, contact details and intent with an AI summary, with the required fields configurable per agent. Export your leads to CSV any time.
Can my team keep internal notes on a conversation?
Yes, internal, team-only threads stay hidden from anything customer-facing.